FREQUENTLY ASKED QUESTIONS

Refer to the Animals & Conservation page for the most up-to-date list of the animals you might spot on safari!

Yes! All of our safari options require a reservation, so be sure to make your reservation online before you head to Safari Lake Geneva! We do tend to sell out, especially on weekends and on both weekdays and weekends during the summer months, so it is best to book a few days in advance.

In order to provide the best possible experience for our guests, we do limit the number of cars we allow into the park each day. If we are sold out, we will not allow guests into the park without a reservation.

If you are unable to get a reservation for a specific day, keep checking the website for availability. Cancellations show up on our website in real time.

Reservations for the Guided Safari Adventure and Educational Safari Expedition require a two-week advance notice.

In order to provide the best possible experience for our guests, we do limit the number of cars we allow into the park each day. It reduces wait times and long lines in the animal reserves, and prevents our animals from being overfed. If we are sold out, we will not allow guests into the park without a reservation.

We do tend to sell out, especially on weekends and on both weekdays and weekends during the summer months, so it is best to book a few days in advance.

If you are unable to get a reservation for a specific day, keep checking the website for availability. Cancellations show up on our website in real time.

Visitation is currently by online reservation only. You can book the Drive-Through Safari Adventure online on the Tickets page. The online reservation calendar indicates in real-time the number of spaces remaining.

To book a Guided Safari Adventure or Educational Safari Expedition, visit our Group Tours & School Rates page.

The drive-through safari adventure allows you to drive your own vehicle through our wildlife reserves as many times as you like — so how long you visit with the animals is up to you! Your reservation guarantees entry to the park and is valid for the entire day. Our average guest is with us for 90 minutes to two hours.

Yes! As long as the total number of vehicles in your reservation does not increase, you may pay for additional people when you arrive for your safari.

Your booking guarantees you entry to Safari Lake Geneva on the date of your reservation. In order to reduce traffic congestion, please arrive within the one (1) hour arrival window you selected. If you are running late or arrive early, we will do our best to accommodate your party. Please do not wait on the road. Your reservation allows you to drive through the park as many times as you like on the same day. Please be advised that the park does not open until 9:00 AM, and the entry gates close at 5:00 PM. In order to enjoy the full experience, we do not recommend arriving any later than 4:00 PM.

All of our Drive-Through Safari admission rates are per person, not per vehicle. The only group rates available are for our Guided Safari Adventure tours and our Educational Safari Expedition tours, which are offered on Tuesday, Thursday, and Sunday mornings at 9:00 AM. For these tour rates and reservations, please see our Group Tours & School Rates page.

Since you are sharing the same space with our animals and will be driving on gravel roads, we do not allow motorcycles, vehicles with an undercarriage lower than a standard sedan, open-top convertibles, vehicles without doors/roofs, or minivans with open doors. Only windows may be opened when in the game reserves. We do allow soft-top Jeeps and convertibles, but the tops must be closed. We do not allow guests to sit in the back of an open-bed truck.

Our animals receive a specialty grain that is formulated to our exact specifications. This grain is available for purchase online or at the park. Guests are expressly forbidden from feeding our animals anything else. Most animals will approach vehicles to feed, however, we do ask that you keep your windows rolled up when you are in the giraffe and zebra reserve. Thank you for your cooperation.

Dependent on prevailing conditions, you may have the option to feed our giraffes from the designated feeding platform. Proceeds from our giraffe encounters help save wild giraffes in Africa. Inquire about this opportunity at the ticket booth when you embark on your expedition.

We are open rain or shine, and most animals don’t seem to mind the rain. For their safety, however, the giraffes are typically not visible on rainy days.

If you have an existing reservation and would like to rebook to an alternate date, just let us know. We can issue a gift card that can be used to book for any future available date. Rebookings are accomplished by email only at [email protected].

Registered service animals are permitted. For the health and safety of our animals and our guests, we do not allow pets on the property.

Yes! Our on-site restrooms are open and are sanitized frequently.

Our property is located roughly five miles southeast of downtown Lake Geneva in the village of Bloomfield. The physical address is W1612 Litchfield Rd., and the city is often listed as Lake Geneva or Genoa City if you’re using a GPS.

You are able to cancel your reservation using the link in your booking confirmation email up to 24 hours in advance of your scheduled safari.

Less than 24 hours in advance of your scheduled arrival, reservations are non-refundable, but are transferable to an alternate date. If you have an existing reservation and would like to re-book to an alternate date, just let us know and we can issue a gift card that can be used to book for any future available date. Re-bookings are accomplished by email only, at [email protected].

Unfortunately our reservation system does not allow for a waiting list. However, when we do get cancellations they appear on the website as availabilities. So it doesn’t hurt to keep checking the website if your preferred date is sold out!

We do not currently have any on-site dining options, but our staff would be happy to recommend some local restaurants!

Any current openings will be posted on our website on the Employment & Internships page.